Jeremy Lundberg*, DLC Solutions, Philadelphia, United States Mila Kostic*, Perelman School of Medicine at the University of Pennsylvania, Philadelphia, PA 19104-6021, United States Track: Business Presentation Topic: Web 2.0-based medical education and learning Presentation Type: Oral presentation Submission Type: Single Presentation Building: LKSC Conference Center Stanford Room: Lower Auditorium 120 Date: 2011-09-17 02:30 PM – 04:00 PM Last modified: 2011-09-08

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In an era of shrinking budgets, healthcare organizations are looking to technology to minimize costs and increase regulatory compliance associated with administering a continuing medical education (CME) enterprise. The ubiquitous nature of smartphones and open source Web technologies provide the CME community with a novel method for automating and enhancing resource-intensive administrative and delivery processes. This presentation will describe our successful integration and deployment of an open source learning management system and smartphone SMS text messaging technology to automate the University of Pennsylvania School of Medicine Office of Continuing Medical Education. We will discuss: 1) the results of a pilot study on the feasibility and usability, including a staff usage rate of 78%, the elimination of a 6 month backlog of certificate processing, and other key outcomes data, 2) the process for automating the application, approval, and attendance tracking for Regular Scheduled Series such as grand rounds and case presentations, and 3) the benefits and costs-savings achieved by the academic medical center. Join us as we discuss our technical methodologies, practical considerations for the CME enterprise, and our findings.