Process Modeling of Chronic Polymedicated Patient Care in an Health 2.0 Environement
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Abstract
The programs for Chronic Disease Management have shown us that we must change our concept of patient and intervention forms on it. These intentions should be based on shared care. Health 2.0 tools are necessary for the gradual increase in the volume of information that healthcare professionals should use. They are also useful to both users and healthcare providers and offer the possibility of facilitating communication channels for sharing information.
In recent years has been experiencing the proliferation of patient support groups within general or specific social networks like facebook.com, in which patients and relatives share their experiences, beliefs demystifying and enriching their knowledge about the disease and its sequelae.
For the analysis of these systems, we propose the business process modeling method for allows to systematically demonstrating the roles, relationships, information flows and the necessary changes in the healthcare organization to integrate new communication channels between actors of care, including patient and their caregivers.
The project aims to develop a web platform to support workflows including:
• Exchange of information between "health professionals (clinicians and nurses), both specialized and primary care and pharmacists to improve the balance of treatment and indicate clear guidelines and without any possibility of confusion for the chronically ill or their caregivers.
• Control and monitoring of drug treatment.
• Health education to patients in managing their medication and treatment adherence by providing accurate and complete information about medications and their dosage regimens.
• Services interoperable personal health records with electronic medical records.
The project is currently starting. We propose to use BPMN but incorporating the necessary extensions to represent all the elements necessary to meet the requirements of the workflow and information of all actors in the process.
Our idea is to develop the redesign of processes to achieve results in the list of system requirements. The method is as follows:
• Modeling "as is" the ongoing process of patient care polymedicated.
• Process analysis and design of eServices, including:
• Care needs analysis, organizational and technological target populations, including marketing research. It will deepen the studies on the categorization of the population and the analysis of the technological environment previously made.
• Identify areas for improvement in the process.
• Identification of ICT related to identified needs. Includes services and technologies Staff Health Records and social networking in the field of care for individuals with multiple chronic illnesses and medications.
• Identification of the functional requirements from the information resulting from the above tasks.
• From the definition of needs analysis and the process should be proceeded to the development of an initial service catalog. From analysis and process needs, you get a first catalog of services. This catalog of services is reviewed by a technical feasibility study of each of the use cases and services proposed.
• Modeling "to be" the process of patient care polymedicated. This model or will result from the intervention of the eServices. eServices or model including the proposed levels of provision of those services.
In recent years has been experiencing the proliferation of patient support groups within general or specific social networks like facebook.com, in which patients and relatives share their experiences, beliefs demystifying and enriching their knowledge about the disease and its sequelae.
For the analysis of these systems, we propose the business process modeling method for allows to systematically demonstrating the roles, relationships, information flows and the necessary changes in the healthcare organization to integrate new communication channels between actors of care, including patient and their caregivers.
The project aims to develop a web platform to support workflows including:
• Exchange of information between "health professionals (clinicians and nurses), both specialized and primary care and pharmacists to improve the balance of treatment and indicate clear guidelines and without any possibility of confusion for the chronically ill or their caregivers.
• Control and monitoring of drug treatment.
• Health education to patients in managing their medication and treatment adherence by providing accurate and complete information about medications and their dosage regimens.
• Services interoperable personal health records with electronic medical records.
The project is currently starting. We propose to use BPMN but incorporating the necessary extensions to represent all the elements necessary to meet the requirements of the workflow and information of all actors in the process.
Our idea is to develop the redesign of processes to achieve results in the list of system requirements. The method is as follows:
• Modeling "as is" the ongoing process of patient care polymedicated.
• Process analysis and design of eServices, including:
• Care needs analysis, organizational and technological target populations, including marketing research. It will deepen the studies on the categorization of the population and the analysis of the technological environment previously made.
• Identify areas for improvement in the process.
• Identification of ICT related to identified needs. Includes services and technologies Staff Health Records and social networking in the field of care for individuals with multiple chronic illnesses and medications.
• Identification of the functional requirements from the information resulting from the above tasks.
• From the definition of needs analysis and the process should be proceeded to the development of an initial service catalog. From analysis and process needs, you get a first catalog of services. This catalog of services is reviewed by a technical feasibility study of each of the use cases and services proposed.
• Modeling "to be" the process of patient care polymedicated. This model or will result from the intervention of the eServices. eServices or model including the proposed levels of provision of those services.
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