ECAMHS –a Novel Approach to Engaging Young People in Inner City or Any Healthcare Setting Child and Adolescent Mental Health Service.



Omer Moghraby, South London & the Maudsley NHS Foundation trust (SLaM), London, United Kingdom
Philip Collins, South London & the Maudsley NHS Foundation Trust (SLaM), London, United Kingdom
Sean Maskey*, South London & the Maudsley NHS Foundation trust, London, United Kingdom
Gordana Milavic, South London & the Maudsley NHS Foundation trust, London, United Kingdom
David Newton, South London & the Maudsley NHS Foundation trust, London, United Kingdom


Track: Practice
Presentation Topic: Personal health records and Patient portals
Presentation Type: Poster presentation
Submission Type: Single Presentation

Last modified: 2014-11-24
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Abstract


Introduction: In the UK and elsewhere there is an ever increasing demand on clinical services. There is still an expectation by commissioners and service users alike (and indeed clinicians) of delivering a high quality service that is better value despite the savings that need to be met (i.e. the so-called “Nicholson Challenge” 2008). Our innovative solution has been to deliver some of this online.

We are delivering a Consultant-led service using the myhealthlocker™ platform, an electronic patient health record developed within SLaM which allows patients to record some of their own data in a secure cloud-based service. This enables us to deliver the build-in assessments and validated outcome measures (e.g. DAWBA - Development and Well-Being Assessment, amongst others) directly to patient which, once filled in, can be reviewed directly by the allocated clinician. There is a video/voice/text consultation with an ability to share and annotate the reports in real-time, akin to face-to-face consultation. This is not however an emergency service.

We will present some of the challenges in taking this approach to scale. Part of the solution has been in delivering this virtual service through the browser and a stable platform (e.g. myhealthlocker™). This facilitates scaling-up by making it device agnostic (i.e. can be used on any device), and program interface – e.g. doesn’t lead to incompatibilities of people running any version. All that is required is internet access and a browser. It also allows for reliable and secure two-way communication and remote monitoring.

We are currently running a trial on cohort of patients (from referral stage through to treatment and discharge) and will present the findings at the conference as well as future planned developments.




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